Shipping policy
Thank you for visiting Monologueclosets.com We are committed to providing you with the best shopping experience possible, including fast and reliable shipping.
1. Shipping Methods & Delivery Time:
We offer several shipping options to meet your needs:
- Standard Shipping: Delivered in 5-8 business days.
- Expedited Shipping: Delivered in 2-3 business days.
- Overnight Shipping: Delivered the next business day (available for orders placed before 12 PM local time).
Note: Delivery times may vary based on location and shipping method selected.
2. Shipping Costs:
Shipping costs depend on the shipping method you choose and the delivery address. The total shipping fee will be calculated at checkout before payment.
- Free Shipping: Available on orders over $50 (for standard shipping within the US).
- Standard Shipping: $5.00 (for orders under $50).
- Expedited Shipping: $15.00.
- Overnight Shipping: $30.00.
3. Shipping Restrictions:
Currently, we ship within the United States only. We do not offer international shipping at this time.
4. Order Processing:
All orders are processed within 1-2 business days. Orders are not processed or shipped on weekends or holidays. You will receive an email confirmation once your order has shipped.
5. Tracking Your Order:
Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track your package on the carrier’s website.
6. Address Changes:
Please double-check your shipping address before completing your purchase. We cannot make changes to the shipping address after an order has been processed.
7. Lost or Stolen Packages:
Monologue closet is not responsible for lost or stolen packages once they are marked as delivered. If your package is lost or stolen, please contact the carrier directly to file a claim.
8. Damaged Items:
If your order arrives damaged, please contact us at [your contact email] within 7 days of delivery. We may request photos of the damaged items to assist with the claims process.
9. Contact Us:
If you have any questions or concerns about our shipping policy, please feel free to reach out to us at [your contact email].